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1. My institution has a subscription to AAPNews, and access to the AAPNews Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of four things:

   1) Your institutional subscription has not yet been activated,

   2) The person who activated the online subscription did not enter in all needed IP addresses for your institution,

   3) The person who activated the online subscription does not realize that some subnets of your institution are routed through a proxy server, or

   4) Your institution subscribes at the limited access level and uses a username and password for each of the three designated workstations. These usernames and passwords are set by the librarian adminstering the subscription.

   What should I do?

   1. Talk to your librarian, and let them know you are having trouble.
   2. Send us Feedback so we can begin to diagnose the problem.

2. My library subscribes to the paper AAPNews, and I can't get access to it online. Why?

   Your institution has not yet activated its institutional subscription to AAPNews Online. All subscribers to the paper journal also receive access to the online journal. Notify your library that you would like access to the AAPNews Online, and encourage your librarian to activate the online subscription.

3. Who from my institution can access AAPNews Online?

   This depends on what level of access your institution has purchased.

   Site License
   An institutional site license allows for unrestricted internet access at one location. Any user connecting from an authorized computer from your institutional network can access AAPNews. This includes remote access through your institution's network.

   Limited Access
   A limited access subscription allows for access at three dedicated workstations in the library. Access is granted through static IP addresses for these workstations, or via usernames and passwords to be used at these three workstations.

   Please check with your librarian to find out which level of access is available through your institution.

4. What is an Institution?

   For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

   For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

5. What subscription packages are available?

   Individual Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to AAPNews Online from any computer connected to the Internet.
   [Ordering Procedure] [Cost] [ AAP Membership ]

   Site License Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and GenBank, future tables of contents, and document delivery. Also includes access to the AAPNews e-Archive—full text, searchable PDFs of all back content. Access is limited to computers within a particular set of internet IP addresses.
   [Ordering Procedure] [Cost] [ AAP Membership]

   Limited Access Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline and GenBank, future tables of contents, and document delivery. Access is limited to three workstations in the library of the subscribing institution.
   [Ordering Procedure] [Cost] [ AAP Membership]

6. How can I tell if my institution has subscribed to AAPNews Online

   If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

   If your institution has not subscribed, or if you wish to take advantage of the additional services available to member subscribers, you can choose to access AAPNews Online with a member subscription.

7. Can my institution subscribe only to the electronic version?

   Yes, institutions may purchase a subscription for the site only.

8. If our AAPNews Online subscription expires, what will we have access to?

   If your AAPNews subscription lapses, you will have full access only to the year(s) you purchased.

9. How can I access the AAPNews Online if I am not an AAP member and I don't have access through an institutional subscription?

   You may purchase the AAPNews as an Individual (Non-Member) subscriber or you may wish to apply for AAP membership. Additionally, you can buy a site pass for 48 hours at a cost of $45, buy access to a single issue for 48 hours at a cost of $25, or view an article online for 48 hours at a cost of $12. Without a subscription you have access to the Table of Contents, abstracts, and full text searching (but not full text viewing) at no cost and without having to register.

Still have questions?

For further information, please contact the AAP headquarters

Office hours are 8:00 a.m. to 4:30 p.m. CT
American Academy of Pediatrics
141 Northwest Point Blvd.
Elk Grove Village, IL 60007
Toll-free: 1-888-227-1773
Fax: 1-847-434-8000
aapnews{at}aap.org